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7. |
How can I use the AHPO network most effectively?
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- Refer to the AHPO Provider Directory on this web site or the printed
directory supplied by your employer when selecting a provider.
- When making an appointment, verify that the provider is an AHPO
participating provider.
- At the time of your appointment, always show your medical plan card, which
identifies you as an AHPO participant.
- If your physician refers you for services from another physician, provider
or at a hospital, consult the AHPO Provider Directory or call 866.744.5152
to identify AHPO Providers for the referral.
- Choose a doctor, hospital or treatment center from the listing of
providers in this directory. If you need assistance finding a healthcare
provider in your area, please call the Emerald Service Center at
(216)479-2040 or toll free at 1-800-3461-3141.
- When you call the doctor for an appointment, verify his/her status as an
EHN provider and be sure to say that you are an EHN member. Give the ID
number listed on your card; it is important to mention this number to make
sure that your benefits are not delayed. IT IS THE MEMBER'S RESPONSIBILITY
TO VERIFY THAT THE PROVIDER IS NETWORK BEFORE THE APPOINTMENT IS MADE.
PLEASE CALL THE EMERALD SERVICE CENTER AT (216) 479-2040 OR TOLL FREE AT
1-800-346-3141 IF YOU NEED TO VERIFY THE PHYISICIAN'S STATUS.
- When you arrive for your appointment, show your ID card to the
receptionist
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Back
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Accountable Health Plan of Ohio
(AHPO)
C/O The Emerald Health
Network
1301 E. 9th Street
Tower at Erieview, 24th Floor
Cleveland, OH 44114 |
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